About Transport U

The same standards, the same care — with expanded capacity.

[OUR MISSION]

Enhancing Independence, Dignity, and Quality of Life

To provide safe, reliable, and compassionate non-emergency transportation that enhances independence, dignity, and quality of life — connecting seniors and individuals with mobility challenges to healthcare, community, and life's important moments.

Transport U Mission
[OUR VISION]

The Most Trusted Transportation Partner

To be the most trusted and respected transportation partner in the Washington Metropolitan Area — expanding access, removing barriers, and setting the standard for compassionate, accessible transportation.

Transport U Vision
[OUR VALUES]

What Drives Us Every Day

Safety First

Every trip is guided by strict safety standards to ensure your well-being at all times.

Reliability

On-time service you and your family can depend on, every single trip.

Compassion

Treating every passenger with kindness, patience, and respect they deserve.

Accessibility

ADA-compliant vehicles and personalized assistance for all mobility needs.

Integrity

Professional, transparent, and honest in every interaction with our clients.

[OUR STORY]

A Legacy of Service & New Leadership

Transport U was founded in 2005 in Montgomery County, Maryland, to address a critical need: safe, dependable transportation for seniors and people with mobility challenges. Since then, we've proudly served the Washington Metropolitan Area with courteous, reliable, and trusted service.

On October 1, 2025, Transport U began a new chapter under new ownership. Our leadership is committed to preserving the company's legacy while expanding services to better meet our community's needs.

Transport U Story

Our Services Include:

Wheelchair, ambulatory, and stretcher/gurney transport
Airport and shuttle service
Evening, weekend, and round-trip options
Coming soon: long-distance transport and pharmacy pick-up/drop-off

What hasn't changed is our promise: to treat every rider like family and every trip like it truly matters.

[OUR STORY]

Your Safety is Our Top Priority

Transport U meets or exceeds all regulatory standards for non-emergency medical transportation in DC, Maryland, and Virginia.

Licensed and Insured

Fully licensed with the Maryland Public Service Commission, DC Department of For-Hire Vehicles, and Virginia DMV.

ADA-Compliant Vehicles

Equipped with wheelchair lifts, ramps, and stretcher capabilities to serve all mobility needs.

Qualified Drivers

All drivers undergo background checks, drug screening, and training in passenger assistance, sensitivity, and safety procedures.

Regular Vehicle Maintenance

Regular inspections and preventative maintenance ensure reliability and safety on every trip.

Commitment to Care

Door-to-door and door-through-door support for every rider, ensuring comfort and peace of mind.

Real-Time Support

Our team is available to assist you with scheduling, modifications, and any questions throughout your journey.

With Transport U, you're not just getting a ride

You're getting a safety-first team focused on your comfort and peace of mind.